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Change Mac's Default Calling App for Telephone Links

Change Your Mac's Default Calling App

It might seem surprising, but to change this setting, you actually need to navigate to FaceTime. It's a typical Apple approach, requiring users to go through their own app to modify default behaviours for such services.Change default calling app on mac

  1. Open FaceTime: Locate and open the FaceTime app on your Mac, either through the Spotlight search or in the Applications folder.
  2. Sign In: Log in with your Apple ID to access the settings.
  3. Go to Preferences: In the FaceTime menu, choose "Preferences" to open the settings window.
  4. Select New Default App: Under the "Settings" tab, find "Default for calls." Use the drop-down menu to pick your preferred calling app, like 8x8, Webex, or RingCentral.
  5. Confirm Changes: Close the Preferences window to save your new default calling app.

Pete's Tips for Enhanced Control and Privacy

  • Disable and Sign Out: After setting your preferred app, remember to untick "Enable this Account" in FaceTime settings for added privacy. Then, sign out to keep your information separate from Apple services.
  • Same Steps for Apple Mail: You can use a similar process to change your default email client in Apple Mail. It’s all about customising your Mac to suit your workflow.


Changing your default calling app on a Mac is a simple process that can significantly improve your communication efficiency. Whether it's for privacy concerns or a preference for specific services like 8x8, Webex, or RingCentral, these steps will help you align your Mac with your professional needs.


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