MacBook Pro Display Backlight Service Program

Do you have a 13" MacBook Pro?

Apple have stated that a small percentage of their 13" MacBook Pro displays may exhibit one or more of the following behaviours:

  • Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
  • Display backlight stops working completely

Affected devices were sold between October 2016 and February 2018.


Apple, or an Apple Authorised Service Provider, will service affected MacBook Pro units free of charge

So you have a 13" MacBook Pro, which models are affected:

  • MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)


To identify your computer's model and to see if it is eligible for this program, choose the Apple symbol menu > About This Mac.

Please note: no other Mac notebook models are part of this program.

We recommend backing up your data before you opt for any service from Apple or an Authorised Provider.

We recommend contacting Apple Support if you believe your model is affected.

 

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